Walgreens in Olive Branch, MS Open now

Reviews about Walgreens

• ★ ☆ ☆ ☆ ☆

  April 24, 2019, by Hank Harthcock
  Thank you Walgreens for reminding me why you are not my family's got to pharmacy. I just get out of the ER and getting a CT scan at a local hospital. I finally get out of the hospital at 3:40am and arrived at the pharmacy almost 4am on the dot. The pharmacist told me it would be 30 minutes. I said "ok". She then said I couldn't wait in the drive thru because she had several others to fill. I was in so much pain I couldn't really talk so I pulled into a parking spot facing the drive thru and set my alarm to 30 minutes. I never saw another vehicle pull into the drive thru but, I still waited. When my time was up I pulled back in and when she got to the window she acted she hasn't ever seen me before. I looked on the time she filled it and it was within 7 minutes of me handing her the script. So sad at the customer service at these chains. They just don't care because they feel that they don't have too. They corner the market and think you have to buy from them eventually. I strongly suggest to everyone to spend your money with people that care for your business. No smile on there faces it almost like Walgreens is like a McDonald's or Burger King style drive thru, the thing is the fast food places like that pay the lowest of wages. We are talking about a pharmacist. That maybe a reason she works so late at night so she can't run as many customers off on a daily bases. So sad that customer service is a lost art. It also shows why they only have a 2.8 rating. I give them a one because she didn't lie about me getting it in 30 minutes. She lied about the rest and making me wait when I was in so much pain is unfortunate.